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1·This paper, with travel agency customers as an object of investigation, probes into the relationship between customer participation, customer satisfaction and customer citizenship behavior.

以广州旅行社顾客为对象进行问卷调查，探讨顾客参与、顾客满意与顾客公民行为之间的关系。

2·This paper is a study on the elements of the republican citizenship.

本文主要对共和主义公民身份要素进行了研究。