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1·Every company provides a customer experience.

每一家公司都提供了客户体验。

2·Manual processes and customer experience processes.

手动流程和客户体验流程。

3·Customer experience is key for community Web 2.0 sites.

客户体验是社区Web 2.0站点的关键。

4·You Have a Customer Experience (but you may not know it).

你拥有客户体验(也许你还没发现)。

5·Its about defining the process that creates good customer experience.

它还涉及如何定义一个创造良好顾客体验的过程。

6·Get yourself in front of the customer experience as much as possible.

一定要尽量把自己置于客户体验之前。

7·If this is User experience, then what exactly is customer experience?

如果存在用户体验，那么什么才是客户体验呢？

8·But we're lacking the top-down view of the entire customer experience.

但是我们缺少对整个客户经验的整体观。

9·360 of the 452 goals will have a direct impact on customer experience.

452个目标中有360个直接与客户体验有关。

10·Then through the most appropriate, convenient way to target customer experience.

而后通过最恰当、便捷的方式让目标顾客进行体验。