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1·Thus the CallCenter will become a fulfillments center to issue tickets to customers and to increase services for our clients.

这样，我们的电话客服中心将会成为一个能为客户提供包括出票和各种其他增加设的服务的执行中心。

2·A design of Service Subsystem of Intelligent call of call Center is presents in this paper. It also describes some conception related with CallCenter and predictive call.

该文给出了呼叫中心的智能拨号服务子系统的设计方案，并描述了呼叫中心和预拨的一些相关概念。