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1·This is how you greet guests?

你都这样招呼客人的吗？

2·Greet guests and fellow associates in the hotel at all times.

任何时候都主动向客人和同事问候。

3·Greet guests with a smile, offer assistance with coats, bags etc., and introduce yourself.

微笑服务协助顾客就座、挂外套及背包等并做自我介绍。

4·Smile Employees will actively greet guests, SMILE, and speak clearly in a friendly manner.

微笑员工在迎接客人的时候要面带微笑，举止大方友好。

5·Hundreds of thousands of industrial robots toil in factories, while robo-receptionists can serve tea, greet guests or vacuum corridors.

另外还有能奉茶、迎宾、会用吸尘器的机器人接待员，以及数十万在工厂里劳作的工业机器人。

6·Always greet guests with a smile. Motivating associates to ensure the consistency in service standards provided to guests is a good practise.

总是以微笑问候客人，激励员工，告诉他们确保服务标准低一致性的最佳范例。

7·Establish good guest contact by setting up guest history cards, greet guests by name whenpossible, infrom regular guests about activities and promotion in the Hotel.

通过客人资料，建立良好的客户关系， 如果可能，称呼客人名字，通知客人有关活动和酒店耐促销的东西。

8·At all times well groomed, have a pleasant disposition, greet guests with the most hospitable attitude upon arrival at the hotel, and willing to offer assistance at all times.

时刻保持装束整洁、态度和悦，以最礼貌的方式迎接来店客人，并随时为其提供协助。

9·Leading members greet guests should send conference room door and guided to the front of the elevator, the elevator by a good signal to the guests entered the elevator after the bye.

迎领员应将客人送出会议室门口，并引领至电梯口，按好电梯，示意客人进入电梯后道别。

10·Learn utilize names of guests, especially repeat long staying guests routinely greet guests as they pass through the lobby, remaining alert to situations where he can be of assistance to guests.

熟知并称呼客人的名字，特别是对于常客和长包房的客人，并在客人经过大厅时与其打招呼，随时留意是否有可以为客人提供服务的情况出现。