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1·Relationship between causal attribution and service justice, and the one between service justice and customer trust were exmained.

通过对广州市内几家餐馆的顾客进行问卷调查，探讨顾客归因、服务公平性及顾客信任感之间的关系。

2·Sport achievement situations (success and failure) were used in our research to make a cross-cultural study of causal attribution perception.

本研究采用体育成就情景（成功与失败）对因果归因知觉进行跨文化研究。

3·Methods Attribution approach or factor analysis, causal analysis and induction were adopted.

方法主要采用归因法或因子分析法、因果分析和归纳法。

4·Counterfactual thinking is a way of thinking in our everyday life, which influence causal reasoning and attribution.

反事实思维是人们日常生活中经常产生的一种思维方式，这种思维常常影响因果推理和归因。